The K Desktop Environment

Chapter 10. Troubleshooting

10.1. Runtime Errors

File Error: Cannot create file.

A file could not be created. Make sure you have write permission for the KMLOFax data directory.

File Error: Cannot open facsimile file.

A facsimile file could not be opened. The KMLOFax directory file may be inconsistent. Use the menu command File->Rebuild Directory to recreate it.

File Error: Cannot read facsimile page info.

The page information of a facsimile file could not be read. This file is probably corrupted.

File Error: Cannot delete new facsimile file.

You tried to delete a facsimile file you haven't viewed or printed yet. View or print it and delete it afterwards.

Mail Error: No SMTP server specified.

You did not specify a SMTP server. You can specify this server in the Configure Dialog.

Mail Error: No sender specified.

You did not specify your identity correctly. You must specify your email address in the Configure Dialog.

Mail Error: No receiver specified.

You did not specify a receiver in the "To" field.

Modem Error: Cannot open modem device.

This error message may have various causes:

  • Check if the device file is specified correctly in the Configure Dialog.

  • Make sure that your kernel supports the serial ports.

  • See that you have read and write permission for the device file. Some facsimile systems (e.g., HylaFAX™) reset those permissions.

  • The device file may be used exclusively by another process. In this case terminate this process.

Modem Error: Modem is off.

The DSR signal could not be detected on the serial device. This means the modem is turned off or it is not connected to the serial device specified in the Configure Dialog.

Modem Error: Modem is busy.

The CTS signal could not be detected on the serial device. This can be observed when the modem is receiving a facsimile or is answering a phone call. Your telephone may also be off hook.

Modem Error: Modem response timeout.

The modem did not respond to a command. Try to lower the device speed in the Configure Dialog.

Printer Error: Cannot execute print command.

The print command specified in the print dialog could not be executed. Make sure that the print command is available on your machine and you have execute permission for this command.

Printer Error: Cannot create file for output.

The file you specified to print to could not be created. Make sure you have write permission for the current directory or the directory you specified.

SMTP Error: Cannot connect to server.

The SMTP server could not be reached. Make sure you specified the SMTP server correctly in the Configure Dialog. See if you have access to the server.

SMTP Error: Cannot send mail header.

There was an error with sending the mail header. Your email address may not be specifed correctly in the Configure Dialog.

SMTP Error: Cannot send mail body.

There was an error with sending the mail body.

SMTP Error: Cannot send file.

There was an error with sending the facsimile data.